It is pretty simple really! "If my Multitorials aren't every thing I claim them to be, I give you your money back!" In addition I give you this promise: "I will personally answer any and all of your questions!" How can I do that? It isn't as hard as it may seem at first thought. I have made this promise from the beginning and I was concerned that maybe it would be too much, but I learned early on to incorporate the answers to the questions I get into the ! This means that a program such as "Stone Patio Secrets Revealed" has been updated dozens of times since it was first produced. Thus the magic of digital publishing. The just keep getting better and better! It can't get much simpler. Try the for thirty days and if you aren't happy I will give you a full refund within thirty days of the date of purchase. I subscribe to the old school philosophy: "The customer is always right!"

I am just like you: I want good service when I spend my money (your money actually) and since that's what I want, I will offer nothing less.

I have been selling on eBay and the Internet for almost two years and I have never had a complaint. This is no easy feat. Service connections vary, people become frustrated - it's all about these darn computers and they can be very frustrating. So I figure it like this: I work very hard writing newsletters, writing and programming , answering construction questions via email, not to mention all the work that goes into this web site - if after all of that you're not happy, I SCREWED UP not you, so you should get your money back! I mean come on; how is it going to hurt me?

I write a mean Multitorial because I am a master at what I've done for almost 30 years. Each here is below $20.00, how can either one of us get hurt - especially you? I won't risk it! My Internet and eBay reputation is too valuable and SO ARE YOU! Over sales to date and only one refund has been requested and that was before I knew how to make the Multitorials Macintosh accessible; a customer's CD didn't work on a Mac like I said it would - I sent her money back immediately.

No one that's ever used my wanted a refund - quite the opposite actually - over 75% buy again!! I intend to keep it that way. Once you buy from me, you are the boss. I love what I am doing, so working hard at it comes easy!

Love & Light
Rusty Cline,
President, Monument Masonry, Inc.